Privacy Policy

At Arch and Axel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services. This includes:

  • Personal Information: When you make a purchase or contact us, we may collect your name, email address, phone number, shipping address, payment information, and other details necessary for processing your order.

  • Non-Personal Information: We may collect non-personal information about your browsing behavior on our website, including your IP address, browser type, device information, and website activity. This data helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.

  • Communicating with you regarding your purchases, returns, or customer support inquiries.

  • Providing promotional offers, newsletters, and updates (if you’ve opted-in).

  • Improving the functionality and content of our website.

  • Enhancing customer experience by analyzing trends and preferences.

  • Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us process payments, deliver orders, or perform other functions necessary to operate our business.

  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Security of Your Information

We take appropriate measures to safeguard the personal information you share with us, using industry-standard encryption and security technologies to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze usage patterns. Cookies are small files stored on your device that help us remember your preferences and improve our site’s functionality. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. If you wish to update your details or request deletion of your account, please contact us at hello@archandaxel.com.

If you have subscribed to our newsletters or promotional emails, you may opt out at any time by clicking the “unsubscribe” link in our emails.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Arch and Axel
Email: hello@archandaxel.com

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy is designed to provide transparency regarding your personal information and ensure that you have control over how it is used. If there are any specifics about your business model or services that you would like to include or adjust, let me know, and I can customize the policy further.